Section | ||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
Section |
---|
"Self Check-in Start" LetterTo Create the "Self Check-in Start" Email Letter, follow these steps Create the Letter and/or SMS that will be emailed and/or messaged to guests to start the Self Check-in Process This Letter/Message is what the Guest receives on or before the check-in date (depending on when you schedule it), requesting them to start check-in and with a secure link to MyBooking. The link to MyBooking must be inserted into this letter using a merge field. It can be inserted anywhere in the Letter, but must be there in order for the Guest to start Self Checkin Check-in and/or manage their booking details. If you choose to the use SMS option, then you will need to create a separate SMS Template for each Letter. For example, if you want to send the "Self Check-in Start" Letter via email and SMS, you would create two Letter Templates and select "email and SMS" next to the Default Letter. After this letter is created, it must be set as the Default and set up as an Auto Letter function to be automatically emailed to the Guest on the check-in date.
To Create the "Self Check-in Start" SMS message, follow these steps
To insert either or both of these merge fields into your Letter:
For more details, see Add or Edit SMS Letters |
Section |
---|
"Self Check-in Complete" LetterTo Create the "Self Check-in Complete" Email Letter, follow these steps Create the Letter and/or SMS that will be emailed and/or messaged to guests at the end of the Self Check-in Process. The "Self Check-in Complete" Letter contains your customized room entry information and instructions and is displayed to the guest in MyBookng and automatically sent to the Guest when self check-in is complete. If you choose to the use SMS option, then you will need to create a separate SMS Template. For example, if you want to send the "Self Check-in Complete" Letter via email and SMS, you would create two Letter Templates and select "email and SMS" next to the Default Letter. After this letter is created, it must be set as the Default and set up as an Auto Letter function to be automatically emailed to the Guest.
To Create the "Self Check-in Complete" SMS message, follow these steps
For more details, see Add or Edit SMS Letters |
Section | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
...