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When a Guest clicks on the Self Check-in link and logs into in to MyBooking, they can:
All changes made by the guest are automatically updated to MyPMS. When a guest cancels a booking in MyBooking, the booking will update in MyPMS and the status will change to Cancelled. Also, a MyGuest request will be made to alert staff that the cancellation has occurred so appropriate cancellation policy actions can be followed. Likewise, any changes made to Guest Details is automatically updated to the Guest Booking Information in MyPMS. Below is a step-by-step User Guide for the Self Check-in - MyBooking. |
MyBooking - Top Header will always the following Booking information
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Below is a step-by-step User Guide for the Self Check-in - MyBooking. |
Depending on date of login and
Then, depending on
the status of the booking
andthe criteria met in MyPMS,
the following messages or call to action will displayCheck-in
Displays a list of all upcoming Confirmed Bookings.
By clicking on a booking in the list, the booking details expand
Click image to enlarge
Click image to enlarge
Email/Print Booking Details
Cancel Booking
Click image to enlarge
Displays a list of all past Completed Bookings.
Click image to enlarge
By clicking on a booking in the list, the booking details expand and displays detailed room type, room and rate information for each day of the booking. The Guest is also give the option to email, print, add to calendar or print an invoice.
Displays a list of all Cancelled Bookings
Click image to enlarge
Click image to enlarge
a message will display directing the Guest on what to do next or the "Check-in" button will display allowing the guest to check-in. Read below for a detailed description of what happens when a guest logs in to MyBooking.
Date of Login
Update Guest Details | Add/Update Payment Method | Correspondence and Statements | Policies and Terms | Cancel Booking |
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TAB 2: View Profile | |
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Displays Guest Details as entered in the Booking Data Tab in MyPMS as well as additional fields for Dietary Requirements, etc. The Guest can click Edit to enter more information or modify the existing information.
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TAB 3: Property Information | ||||
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General Information: | ||||
Basic contact property Information, phone, address, Address of the property. The information displayed here is entered in MyPMS in SETUP | SETTINGS | SITE DETAILS. See Site Details | ||||
Policies: | ||||
Deposit, Confirmation, and Cancellation Policy Message.The information displayed here is entered in MyPMS in SETUP | SETTINGS | MARKETING AND POLICIES. See Marketing And Policies Click image to enlarge | ||||
Location Map: | ||||