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Need to find a function quickly? Choose from our most frequently used functions and features here.

Use our Quick Start Training Guide to get started with the most commonly used functions in daily operations.For in depth information and a step-by-by step guide of the MyPMS system, go to MyPMS User Manual

 

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 We offer a variety of video tutorials on the most commonly used front desk functions. See  https://www.youtube.com/BookingCenter.

To get started, watch the MyPMS Front Desk Training Videos, recommended for all first time users.

MyPMS Front Desk Training Video (Part 1)

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urlhttps://www.youtube.com/watch?v=iZe_p-ruREo

MyPMS Front Desk Training Video (Part 2)

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urlhttps://www.youtube.com/watch?v=GNGEJQX0WsA&t=13s


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Info
Bookings
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Getting Started

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Bookings
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pageGetting Started with MyPMS



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  • Tape Chart Management 
  • Maintaining Out of Order Rooms
  • Marking a Room "Out of Order"
  • Housekeeping Functions
    Info
    iconfalse
    titleTape Chart

    System Overview

    Children Display
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    pageMyPMS System Overview



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  • Manage Availability
  • Setting up and Managing Website
  • Manage Agent Relationships 
  • Property Profile Website and GDS 
  • Users: Add, Edit or Unlock
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    iconfalse
    titleManage Availability

    Tools and Navigation

    Page Tree
    rootTools and Navigation




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    Info
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    Bookings

    Children Display

    Arrivals and Departures

     

     

    alltrue
    pageBookings

    Children Display
    pageEdit Tab


    Info
    iconfalse
    titleLetters and Registration Cards

    Manage Group Bookings

    Page Tree
    rootManage Group Bookings

  • Printing Registration Cards
  • Confirmation
  • Registration
  • Receipt Letters




     
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    Info
    iconfalse
    titlePayments and Charges

    Arrivals and Departures

    Children Display
    alltrue
    pageArrivals and Departures


    Info
    iconfalse

    Managing the Folio

    Page Tree
    rootManaging the Folio
     

  • Folio Management
  • Balance a Guest Folio 
  • Add Payment
  • Add Charge
  •   Gift Certificates
  •  Using House Accounts


  • Front Desk Reports
  • Understanding the Night Audit
  • Perform a Shift Audit
    Info
    iconfalse
    titleNight Audit and Reports

    Tape Chart Management

    Page Tree
    rootTape Chart Management




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    Column
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    Info
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    Manage Availability

    Group Bookings
    If you're looking for troubleshooting information, please try one of our Support Options!

     

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    Need help? Submit a ticket

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    Articles and FAQ

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    Step-by-step tutorials

     

    Page Tree
    rootManage Availability


    Info
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    Manage Rates

    Page Tree
    rootManage Rates


    Info
    iconfalse

    Understanding Reports

    Page Tree
    rootUnderstanding Reports


    Info
    iconfalse

    Understanding the Night Audit