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Need to find a function quickly? Choose from our most frequently used functions and features here.

Use our Quick Start Training Guide to get started with the most commonly used functions in daily operations.For in depth information and a step-by-by step guide of the MyPMS system, go to MyPMS User Manual

 

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 We offer a variety of video tutorials on the most commonly used front desk functions. See  https://www.youtube.com/BookingCenter.

To get started, watch the MyPMS Front Desk Training Videos, recommended for all first time users.

MyPMS Front Desk Training Video (Part 1)

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urlhttps://www.youtube.com/watch?v=iZe_p-ruREo

MyPMS Front Desk Training Video (Part 2)

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urlhttps://www.youtube.com/watch?v=GNGEJQX0WsA&t=13s


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Info
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Getting Started

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pageGetting Started with MyPMS

 



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Bookings
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System Overview

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Bookings
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pageMyPMS System Overview



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  • Tape Chart Management 
  • Maintaining Out of Order Rooms
  • Marking a Room "Out of Order"
  • Housekeeping Functions
    Info
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    titleTape Chart

    Tools and Navigation

    Page Tree
    rootTools and Navigation




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    Info
    iconfalse
    titleManage Availability

    Bookings

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    pageBookings

    Children Display
    pageEdit Tab


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    Manage Group Bookings

    Page Tree
    rootManage Group Bookings

  • Manage Availability
  • Setting up and Managing Website
  • Manage Agent Relationships 
  • Property Profile Website and GDS 
  • Users: Add, Edit or Unlock




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    Info
    iconfalsetitle

    Arrivals and Departures

  • Arrivals, In house, Departures 

  • Check-in a Guest 

  • Check out a Guest

  •  How is Room Rent charged?  

  • Post Room Rent Manually 

  •  Print All Registration Cards For My Arrivals

    Children Display
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    pageArrivals and Departures


    Info
    iconfalse
    titlePayments and Charges

    Managing the Folio

    Page Tree
    rootManaging the Folio
     

  • Folio Management

  • Balance a Guest Folio 

  • Add Payment

  • Add Charge  

  •  Gift Certificates 

  •  Using House Accounts


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    titleLetters and Registration Cards

    Tape Chart Management

    Page Tree
    rootTape Chart Management

  • Printing Registration Cards
  • Confirmation
  • Registration
  • Receipt Letters




     
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    Info
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    titleNight Audit and Reports

    Manage Availability

    Page Tree
    rootManage Availability


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    Manage Rates

    Group Bookings
    If you're looking for troubleshooting information, please try one of our Support Options!

     

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    Need help? Submit a ticket

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    Articles and FAQ

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    Step-by-step tutorials

     

    Page Tree
    rootManage Rates


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    Understanding Reports

    Page Tree
    rootUnderstanding Reports


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    Understanding the Night Audit