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Need to find a function quickly? Choose from our most frequently used functions and features here.

Use our Quick Start Training Guide to get started with the most commonly used functions in daily operations.For in depth information and a step-by-by step guide of the MyPMS system, go to MyPMS User Manual

 

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 We offer a variety of video tutorials on the most commonly used front desk functions. See  https://www.youtube.com/BookingCenter.

To get started, watch the MyPMS Front Desk Training Videos, recommended for all first time users.

MyPMS Front Desk Training Video (Part 1)

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urlhttps://www.youtube.com/watch?v=iZe_p-ruREo

MyPMS Front Desk Training Video (Part 2)

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urlhttps://www.youtube.com/watch?v=GNGEJQX0WsA&t=13s


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Getting Started

Bookings

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Bookings
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pageGetting Started with MyPMS



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System Overview

Tape Chart

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pageMyPMS System Overview

  • Tape Chart Management
  • Maintaining Out of Order Rooms
  • Copy of Marking a Room "Out of Order"1
  •  Housekeeping Functions



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  • Arrivals, In house, Departures
  • Check-in a Guest
  • Check out a Guest
  • How is Room Rent charged?
  • Post Room Rent Manually
  • Print All Registration Cards For My Arrivals
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    iconfalse
    titleArrivals and Departures

    Tools and Navigation

    Page Tree
    rootTools and Navigation




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    title
    Info
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    Bookings

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    Payments and Charges

    Copy of Marking a Room "Out of Order"1

    Manage Availability

    Setting up and Managing Website

    Manage Agent Relationships

     

    Property Profile Website and GDS

     

    Users: Add, Edit or Unlock

     

     

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    pageBookings

    Children Display
    pageEdit Tab


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    Manage Group Bookings

    Page Tree
    rootManage Group Bookings




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    Info
    iconfalse
    titleNight Audit and Reports

    Arrivals and Departures

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    pageArrivals and Departures

  • Front Desk Reports
  • Understanding the Night Audit
  •   Perform a Shift Audit


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    iconfalse
    titleNight Audit and Reports
    Panel
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    titleColor#ffffff
    titleBGColor#559ADE
    borderWidth1
    titleLetters and Registration Cards

     

     

    If you're looking for troubleshooting information, please try one of our Support Options!

     

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    Need help? Submit a ticket

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    Articles and FAQ

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    Step-by-step tutorials

     

    Managing the Folio

    Page Tree
    rootManaging the Folio
     


    Info
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    Tape Chart Management

    Page Tree
    rootTape Chart Management




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    Column
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    Info
    iconfalse

    Manage Availability

    Page Tree
    rootManage Availability


    Info
    iconfalse

    Manage Rates

    Page Tree
    rootManage Rates


    Info
    iconfalse

    Understanding Reports

    Page Tree
    rootUnderstanding Reports


    Info
    iconfalse

    Understanding the Night Audit