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Cancellations Report displays

cancelled bookings by arrival date or cancellation date on a specific date you choose.  This includes Online Bookings made through the website, OTA channels and GDS.

Use this report to quickly get a list of cancellations with a summary of the booking details including Room, Room Type, Guest Name, Payment Type and Arrival/Departure Dates. etc.

This report can be run for dates in the past or future for review and planning purposes.

• Go to REPORTS | DAILY REPORTS
  
• Click on Cancellations
• Date Type: To see a list cancelled bookings by cancellation date of booking, choose "Canceled on". To see a list of cancellations by arrival date of booking, choose " Arrival Date".
• Choose Date: Choose a single date. This can be in the past or future.
• Choose the report format: HTML, Excel or Text.
• Click Generate Report

The Cancellations Report displays the following information:

• Booking ID: Confirmation # of booking
• Rooms: Room assignment of booking
• Room Type: Description of Room Type.
• Name: Name of Guest
• Company: Name of company if entered
• Rate: Nightly Rate of booking
• Pay Type: Receipt Type
• Adults: # of Adults
• Children: # of Children
• Infants: # of infants
• Arrival Time: Arrival time of booking as entered in the booking data.
• Departure: Departure date of booking

See an example: Cancellation Report