The Auto Letters function allows you to send automated “pre” and “post” stay emails and/or SMS Messages (subscription required) to your guests based on date driven events such as, check-in or check-out date. The Auto Letters function is also used in the Self Check-in and eSign Digital Signature process-these Auto Letter Events must also be set as Default Letters n the Default Letters Tab.
The actual Letters that the Auto Letters sends are created in the Letters Tab. Therefore, you must first create a Letter and then select it in the Auto Letter event.
Auto Letters can be created for Group Bookings, Individual Bookings or Guest records based on the Letter Type assigned to the Letter. Once the Letter is created and assigned a Letter Type, then the Auto Letter function can be applied and you can automatically send emails to your guests.To setup a Letter go to Creating Custom Letters