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This only applies to customers who have chosen to automate any of the over 700 devices BookingCenter supports through our Guest Services interface. Details More information on connecting restaurant POS systems, phone systems, movie, key, bar POS, etc systems can be found at: http://www.bookingcenter.com/interfaces-and-modules/guest-services/.  Setting up your MyPMS for the COMTROL/UHLL interface are detailed here.

There is no way to set a default 'credit limit' for an individual or a Group booking. Thus, the front desk is required to know if interface support is allowed or not allowed per individual booking. If the guest is allowed to accept automated postings (POS charges, movies, phone calls, etc) then there is nothing further that needs be done, all works automatically by 'checking the guest in'. If the guest is NOT allowed to use the services, then on the Booking Data screen, look for the link called 'COMTROL':

This takes you to a drop-down where you see:

  • Send Check In: turns ON COMTROL and Allow postings to take place, as well as events such as sending Guest Name and Room to a device such as a TV or energy management system.
  • Send Check Out: turns OFF COMTROL and stops all services (phones, POS postings, movies, voice mail re-set, etc) from being used and from posting to the folio.
  • Create Key (only available to sites setup to manage keys via COMTROL .  This (this is not used for the RemoteLock key system): sends .  Send the Createkey message to the key console with data specific to the booking to create key(s), usually RFID keys (magnetic card keys), but for some systems, such as Onity, maybe LEB (low energy bluetooth) app-based electronic Keys.

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Therefore, if a Guest wanted to get more detail on the check #24865645, your staff would pull it up via the 'check #' in the POS to view the details. We offer an option for elaborating on how much detail the COMTROL interface will post to the Guest Folio that is detailed in this documentation.