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Guest History Tab displays the booking history of the selected guest. |
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All reservations in the past and future |
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will be displayed including the reservation you are currently working |
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on. The system also uses a 'Guest History Calculation' that analyzes all past stays into the following criteria to help decide |
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which room/type to provide to provide |
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the guest with the same room type. This information is located in the header and contains the following: |
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- CXL Ratio: (as a %),
- Avg Rate,
- Most Freq Room Type
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If you're looking for troubleshooting information, please try one of our Support Options!
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- Active Stays:
- Total Stays:
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Need help? Submit a ticket
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