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In the Edit Tab, you can modify the Arrival and Departure Dates, Room Type and Rates of a confirmed, unconfirmed or Active Booking.

Anytime you make any changes on the edit screen you will be prompted to "get new rates" via two methods. Get new rates will pull new rates for all days. Get new rates for new booking days will only query for rate values for newly added days. The second option is helpful when extending a booking and you do not wish to modify already defined rates. and clicked SAVE, you will see the new information appear in the Room Summary list at the bottom of the window.

Note: If the user changes the number of guests, room type or rate plan on this screen. The system automatically prompts you to refresh the rates when any change that may affect the rate occurs. as shown below. Click Get New Rates and choose a Rate Plan

 

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room type portion of the edit screen is identical to the book by availability screen and functions the same. Days are added or removed via clicking on the cell for the desired days.
 
  Bookings using Manual rates will have a third option, the fill arrow. This fill arrow is only available when using a manual rate and when clicked will take the defined value and apply it to all days below.
  In the example shown on the right if we simply wanted all days to be $125 we could click on the blue arrow next to the top $125 value and it would fill in all days below at $125. Likewise if we wanted all nights to be $75, we could change the first night to $75 and then use the fill arrow to propagate those changes to the rest of the days (as shown in second example, bottom right).
This allows properties that have long term stays to easily add weeks or months at a time onto bookings, without having to re-enter the manual rate for every new day of the booking. 

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Front Desk TABS

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Front Desk TABS

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Use the Add Additional Guests function to associate or connect two or more bookings with different names.

When bookings are linked together, then both bookings will appear when searching either booking. In addition, the guest information will appear in the booking data of both bookings.

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To Add an Additional Guest to an existing booking, go to the Edit Tab

  1. Open the booking and go to the Edit Tab.
  2. Go to the # of Guests drop down list below the Room Type Grid. Choose the number of bookings you want associated to this booking.
  3. The Additional Guests Fields will appear. Type in the name of the Additional Guest.
  4. Click Get New Rates and click Save.
  5. The names of the Additional Guests will appear  with an "edit" link next to the guest name.

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Click the "edit" link next to the additional guest name to see Guest Information

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 To Add an Additional Guest to an new booking, go to the Edit Tab

At the top of the new booking window, choose the number of guests to associate with the booking.

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The Additional Guests field will appear at the bottom of the New Booking window.

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If you're looking for troubleshooting information, please try one of our Support Options!

 

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Articles and FAQ

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