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Owners can view the bookings made for their Unit with Booking Information and Status. To They can also Edit or Cancel a Booking , click by clicking on the Booking ID to open the Booking Details.  

Door Entry Instructions for an Owner Unit(s)

If the Owner has an active Lock system, they can view the Door Entry Instructions for the booking, which is handy for sending to their guests.  Simply click the "Door Entry Details" link to view the code, as this example shows:

Room

30

From

Aug-27-2022

To

Aug-30-2022

Access Code

2965


Edit and Cancel Bookings

From the ‘Booking Details’ page (booking_details.phtml), an Owner can click a LINK to ‘Edit Booking" or "Cancel Booking"

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  1. Contacting the Front Desk who can then make an edit on their behalf, according to their detailed instructions.
  2. Upgrade to the Channel Manager product to get complete editing features (as well as a host of others, as detailed here) in the product.  Note that upgrading to the Channel Manager product comes with 24 x 7 support from BookingCenter.

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Commissions

The owner can view any commissions earned from their Unit(s) being booked and in status: COMPLETE. The idea for the Commission is that the Owner has a commission amount is commissionable at an agreed-upon rate (always a %). This is set for each Owner and can be unique to each Owner.  The Total Commission is then viewed by the Owner on the non-taxed portion of the RENT (rate total for the booking) and excludes any extra Items that might have been added, such as a bottle of wine or transportation fee.  This area allows Owners, if they have a commissionable relationship with the Property Management Company, to see what commissions are payable.  If the commission relationship is 0%, then the Total Commission will always be $0.

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