Authorize a dollar amount or increase the amount of a current Authorization on a guest credit card midway through a stay. To do this: - Open the Guest Booking Details and go to the Folio Tab.
- Below the folio in the Add Payment box, you will see a link to "Manage Credit Cards".
- Click "Manage Credit Cards" open the Credit Card details and Transactions list.
- You will see a list of the credit cards entered and transactions associated with that card. If you have a credit card already entered to guarantee the reservation, then the same credit card information is shown in the 'Guaranteed by' in the Booking Information of the Reservation. (Note: this card will be authorized at check in if you have the Authorization at Check-in set to 'Yes")
- To modify an existing authorization, locate the credit card in the list and click "Modify Auth". Go to the bottom of the window and enter the new authorization amount.
- This will authorize the credit card for the newer, higher amount.
- If there is a problem, you will be redirected to the "Auth Failure Page".
When checking a guest in, Guaranteed By: In the second section, , locate the "Guarantee By" field and choose the credit card type from the drop-down list. When you select the credit card type from the Guarantee By drop down list the screen will expand to show "Credit Card Details". (See below)
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