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After you have created a booking in the system or a booking has come in through GDS or your website, a Booking Details Record is created for the Booking. When you create a booking, you can choose either confirmed or unconfirmed for the Booking Status. All GDS and website bookings will automatically come in as "Unconfirmed" and must be changed to "Confirmed" when you have determined the booking is confirmed. A confirmed booking will appear in light blue and an "unconfirmed" booking will appear in red in the Tape Chart. See Bookings Status for more details.
To confirm a booking, follow these steps:
- Locate the Booking in Quick Search, Quick List or Tape Chart.
- When the Guest Booking Details open, go to the Booking Data Tab and the Booking Information Section
- Under Booking Status, choose "Confirmed" from the drop down list.
- Click Save.
- The booking status will change to Confirmed in the Booking Header and appear in light blue in the Tape Chart.
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If you choose to print or email the Booking Confirmation Letter, you will be taken to the Booking Data page of the booking and the Letters Tab. You can choose the confirmation Letter you want to send to the guest. Letters are created in SETUP|LETTERS. See Letters |
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If you're looking for troubleshooting information, please try one of our Support Options!
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