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Go to BOOKINGS | SEARCH BOOKINGS to create detailed Lists and Reports of Guest Bookings.

The Search Bookings function is a powerful tool for creating lists based on specific criteria and date ranges. It can be used to locate specific booking details, locate availability issues and for marketing to guests, The lists created here contain detailed guest information and can be exported to Excel/CSV for more detailed sorting and to import in a marketing database. See, Saving Reports to Excel

Search Bookings is also useful for managing availability and in identifying discrepancies on the Tape Chart such as, a-1 or a zero. In this case, choose Room "No Room" in the Room Field in the left column, to identify bookings missing a Room Assignment. See Resolving Tape Chart Availability Issues

We have provided some examples of ways to use Search Bookings however, there are many other useful search criteria parameters that can be used to create detailed guest reports, so please try out some different combinations for creating lists.

For example, you may need to find a booking created on a specific date by a certain travel agent or you may want to create a list of all bookings completed in February of last year to run a Valentine's special.

See examples below


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In this example, we need a list of Completed Bookings created between June 1 - Aug 31 , 2016. First, choose Status "Complete". Then,  go the "Created On Start Date" and the "Created on End Date"  and choose the date range, If you want to included all bookings (canceled, confirmed, etc.), then leave the Status dropdown list on "All".

 


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Example 3: Find an Online Booking 

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In this example, we need to find a list of Bookings that are not assigned a Room. These bookings are in the system and have been assigned a Room Type so are deducting from availability, but can't been seen on the Tape Chart. You will notice the # of rooms available for that Room Type on the Tape Chart will be reduced or even be a 0 if you are sold out. To locate these bookings, choose "No Room" from the Room field drop down list and click Search. 

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Search Criteria Details

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The following describes each of the search Criteria  criteria fields.

Last Name: You can input a whole last name or a partial last name. For instance entering the letter "C" would return a result of all stays where the guest last name begins with the letter "C".

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Group Booking Title:  Same functionality as Company.

Begins on and Ends On: this will pick up any booking activity that occurs within this date range, fro example, bookings made, edited, arriving, etc. This is a great way to search a single date to verify why availability isn't clear on a given day.

Hide cancelled Bookings: If selected, the booking search result will hide and booking with 'cancelled' status.