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For a detailed description of the Night Audit procedures, please refer to the section on Procedures, Night Audit. Each time the Night Audit is completed, an email is generated by BookingCenter, titled "<SiteID> Charge Folio Results for <SystemDate>" which will be sent to the main email on file in Site Details. This email lists the in-house rooms, guest names, and amount charged to each folio via the 'Charge Folios' process part of Night Audit. This is a good email to have your staff, or accountant, look at each day to make sure all rates were charged correctly to each in-house Guest. To help you complete the actions required to complete the Night Audit Check an icon next to the action indicating whether it is clear or action is needed. These icons will automatically appear and indicate the action steps to take to complete Night Audit. All steps must have the blue check mark before you can increment the date. A Red exclamation mark indicates that action must be completed. Night Audit action Icons:
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Night Audit Screen Examples. See details of each function below. Displays Guests to Check out and Check in | Displays all actions complete, ready to Charge Folios | Night Audit clear and complete, ready to increment date. |
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Night Audit Actions
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| Night Audit Lock |
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| Night Audit Lock |
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Night Audit Lock
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Batch Settlement Report. Below is a screen shot from a property that uses BOTH Traditional and EMV MyCard - it's clear that this property has pending transactions in all 3: the 2 EMV devices (one named 'east' and the other named 'west')and the Traditional MyCard. In this case, they'd click all 3 buttons to settle all transactions and then observe the Batch Settlement Report to see the 'credits' and 'debits' settled.
Image AddedThere is an option to not allow Night Audit to be complete while any credit cards are un-settled, consider making 'Settle Credit Cards' a part of your Night Audit routine by making that a requirement in the PMS Setup area.By clicking this function during Night, all credit card payments applied to folios on the system date or since the last time "Settle Credit Cards" was used, will be processed or batched through your payment gateway. To see a Report of all batched credit card transactions, go to the Batch Settlement Report
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| Charge Folios |
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| Charge Folios |
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Charge Folios
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