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Room status: is it clean or is it dirty?
Every time a booking checks into a room, that room gets set as 'Dirty' <= em>immediately. Looking at the Tape Chart is the only= way to definitively see whether a room is clean or dirty at the moment= . The use of status fields in Housekeeping reports, such as C/O,= OUT, and S/O are guides for housekeeping staff t= o set their priorities. Rooms being set as Clean or = Dirty occur 'dynamically' by a person performing an a= ction manually (for example, checking in/out a booking or = setting a room 'clean') or via an interface such as a phon= e or MyGuest that sets = a room clean or dirty.
Room Assignment Changes During a Booking.
To help make clear what happens on the Housekeeping reports when a room = change occurs, we use 'come from' as the older, occupied booking m= oving into a new room; and 'move to' as the new room b= eing occupied by the Room Assignment change.
Default Housekeeping Reports include the following reports (custom reports can be crafted for customers)
Detailed Overview - For p= roperties that want a report without the specific 'housecleaning' details f= ound on the Maid Sheets, this d= etailed overview is a great way to see a list of housekeeping needs for 'to= day' that is just the basics needed to schedule cleaners and prioritize roo= ms cleanings.
The report heading are as follows:<= br>
Room Details: Room= #, Room Type
Status: VC: Vacant Clean=
VD: Vacant Dirty O: Occupied S/O: Stay Over OOO: Out of Order C/O: Departi=
ng Out: Complete
Guest Details: # of Adul= ts, Children
Stay: # of Nights
Date Information: Arriva= l and Departure date
General Overview - For properties that want a quick look at the housecleaning needs= estimated for 'today' and 'tomorrow', this report is great to schedule cle= aners for the next two days. When using, note that on this report, th= e VD row is not the count of dirty rooms, rather the = VD minus the Occupied rooms. Also the rooms that = need cleaning are Arrivals minus the vacant = clean rooms. Thus, this report is trying to give a 'net to clean' numb= er for planning purposes. If the Vacant Clean rooms are greater than = the Arrivals for that day then the need to clean rooms becomes zero.
Out of Ord= er Rooms =E2=80=93 a list of Out of Order rooms during a date = range or a specific date. The Report includes the Room, # of days out of or= der, lost revenue and the reason.
Turndown - System date
Vacant Room List= - Displays a list of vacant rooms, guest arrivals and the clean o= r dirty status for a particular date.
To see the Maid Sheets, go to FRONT DESK | HOUSEKEEEPING. See, Housekeeping
At the bottom of Housekeeping you can print housekeeping lists. There ar= e two types of Housekeeping Lists to choose from. Use these to give to your= maids and then check clean rooms.
Example of All Room= s - Maid Sheets and All R= ooms (excluding Vacant Clean (VC) - Maid Sheets